Farmington Hills Auto Repair

They were fantastic! The shop stayed in communication with us letting us know how things were going. Most importantly, our Taurus was there for just a little over 1 day. That's great when you need to get back to work. Also, we received an email from them. That made me feel even more connected. Bill the owner is great, and his staff is personable and care about what they do. I highly recommend you take your car or truck to them! They are super easy to find too!

Having my car serviced is not generally a service I get overly excited about but my experience at Griffins was so painless I had to share! As a Volkswagen owner I had been "warned" that I needed maintenance at 40,000 and the services on that list were a mile long and the cost quoted was also a mile high. I called Griffins and was told to bring my car in...many of the services were routine for them and I had no reason to panic. On the drive to Griffins....in 2 degree weather...I found that my heat was also not working. I left my car and was prepared myself for a day of waiting around in a local coffee shop. In way less time than I expected...my car was inspected, maintained and I had heat again...in a fraction of the cost that VW had quoted me. They were professional and friendly and I am definitely putting the word out - if your car needs service/maintenance....get it to Griffins Neighborhood Auto Clinic!!

I discovered the Griffin Auto team almost a year ago, and I'm so thankful for it. They repaired a transmission for thousands less than a dealership, and every time I've been back since, I've received nothing short of outstanding service. They truly care about their customers, and I strongly recommend that anyone take their vehicle to Griffin's.. It's one decision I can promise you won't regret! They don't do anything unnecessary, and they pride themselves in their work. I know that when something goes wrong with my vehicle, Griffin's is my first call, as it is the best team of mechanics I have discovered and I trust that the repairs will be done the right way, at the best price.

After being disappointed with some dealer experiences, I searched Angie's List and found Griffin's which was highly rated. I've had Griffin's perform oil changes, brake service, exhaust work, and a transmission flush. They're friendly and explain everything clearly. Recently, they added an online service that tracks each vehicle's service history. I like this because I can easily look up the last time I had an oil change or brake service. I'm very happy I found a shop that I can trust.

Have Zero to complain about when it comes to Griffin's Neighborhood Auto Clinic. All I had done was an oil change but it was extremely convenient because it was down the street from my work and the price was un-beatable for the quality of service done. Griffin's Online reports they send out are also a awesome bonus when it comes to keeping track of my maintenance. Overall Two Thumbs Up

Never have I ever received a call asking how my car was running weeks after I got a repair. I had to listen to the voice mail twice to actually process it. That, to me, is amazing customer service. The whole staff at the shop know what they are doing and seem to work perfectly together which is great to see.

I'm not from Michigan so I chose Griffin's Auto Clinic based on their reviews, and I'm so glad I did! They were so helpful and fast! I felt like they were honest with us and I could trust what they said was wrong with my car. I would take my car there again and highly recommend them!

Bill is very easy to work with. They did a comprehensive check on my vehicle and presented my options. He didn't try to scare me into doing all the work at once. I'd recommend them to anybody needing work done on thier car.

This is a great shop. They listen to what you tell them your vehicle is doing and go from there. I have suggested this shop to several people and will continue to do this.