Farmington Hills Auto Repair

Bill and Jennifer Griffin are awesome people both personally and in business. I went to them with a vehicle issue. I was able to talk to both Bill and Jen about personal issues to make them understand my point of view. They spent all the time and effort at the initial consultation to make me feel comfortable to do the work. They installed a custom radio of my choice (apple car play) in a 2007 trailblazer. Along with a complete power steering job (rack and pinion, outter and inner tie rods, steering alignment, power steering lines high and low pressure, power steering pump and power steering fluid cooler) “side note” belle tire gave me a quote for this work and it was over 500 dollars more than what griffins auto clinic quoted me for. I went to belle tire to fix my steering issues. I was left with a 1200.00 dollar bill and the issue was not fixed. All they said was is here’s a bill for another 1950.00 you need these other items fixed. My question to them was why didnt you bring this to my attention prior to the intitial quote and work you did? Not only did griffins auto clinic fix my initial concerns, But they went above and beyond for only 500.00 more. Meaning the power steering issue, a new instrument cluster, a new 400.00 radio plus the wiring harness to allow my steering wheel to communicate with the radio, plus the three hours I hung around their shop feeling like family. I know have a vehicle I can drive that I feel safe and stylish in driving in. I am also a business owner myself and I know the growing pains of trying to “compete” with big box ticket companies. They went above and beyond for less money. I see a review from someone below this review about being “over charged” for fluid. All I read was their issue was fixed, yet they felt they should pay less. Garbage review, please don’t let the one review alter your opinion for the company. Remember the old saying “for every one bad review their is 100 good reviews”. I took the time to do this because this is how strongly I feel about my experience with griffins neighborhood auto clinic.

Excellent work and customer service. Brought my BMW in and they didn't raise the price because of the car! They went above and beyond to make sure I was a satisfied customer. I will definitely refer and use Griffin Family Auto for all our future needs. Dori and Mike Berean

Great shop and great approach to servicing and keeping customers. They're honest, experienced, and polite. They prioritize their repair recommendations well, giving you a good idea what should be soon, and what can technically wait if you need time.

Fantastic service! Great staff.

Griffin's has been taking care of my cars for over 10 years and I have always been completely satisfied with their work. I trust their diagnosis and know my car will receive the best service. I highly recommend them!

Great, honest people.Bill will treat you with honesty and respect. He gets to the source of the problem quickly, and does his best to get you taken care of care of as soon as he possibly can! 😊

Had Griffin replace motor in My Escape did a awesome job . Thank you Griffin Staff.

Go them. amazing!!!

Amazing service! What a great team of technicians to go along with the family ownership!!! Would highly recommend them for any needed repair work

I needed to have my vehicle towed in for service and Bill personally took care of it. Great Service!