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Farmington Hills Auto Repair

383 reviews
23905 Freeway Park Drive, Farmington Hills, MI, 48335
Give us a Call:(248) 888-9406
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5

Worked me in on one days notice and fixed my rear brakes while I waited. Friendly & professional.

5

Great people personal service and fast turn around not to mention great customer service I found them updating me more than I could even reach out

5

Great local auto repair facility, straightforward and to the point. Warranty second to none!

5

I was smelling a gas smell around my vehicle, so I took it to Griffin’s neighborhood repair shop. Within a few minutes they found the gas smell and they were able to get me fixed and back on my way after a short time of waiting. Very friendly customer service and attention to detail. I would recommend Griffins to my family and friends.

5

Bill and Jennifer are dedicated to doing their best for every customer. I wouldn't take my vehicle anywhere else.

5

Griffins auto was so fast and efficient! Amazing customer service, very polite, explained every detail! I would recommend everyone to have their vehicle serviced with them!

5

Truly a automotive gem! I feel so lucky to have found them in a time of need and now I won't go anywhere else. They are truly there to help in everyway! They were able to save me over $500 by finding a used auto part that was exactly what I needed. Their communication is top notch-- explaining what services are essential and what can be delayed so that I don't drain the bank. I really feel like I'm working with family when I am there an that's what I value most. Working with Bill, Jennifer, Scott and all of the Griffins auto shop team is always a treat! Won't be going anywhere else!

5

Truly a automotive gem! I feel so lucky to have found them in a time of need and now I won't go anywhere else. They are truly there to help in everyway! They were able to save me over $500 finding a used auto part that was exactly what I needed, their communication is top notch at explaining what services are essential and what can be delayed so that I don't drain the bank. I really feel like I'm working with family when I am there an that's what I value most. Working with Bill, Jennifer, Scott and all of the Griffins auto shop team is always a treat! Won't be going anywhere else!

5

Bill was incredibly accommodating and helpful! I will definitely bring my car back here everyone was very nice

1

I wouldn't recommend this place to anyone! WAY over priced! I knew what the problem was and wrote it down. Still got charged $159 for an inspection, didn't even get a break for getting the repair done. Times are tough and I feel like I got robbed! $663 to replace a starter???

I’m sorry you feel that way. My technicians went through to make sure to check your extremely dilapidated truck over to make sure that one. Your motor wasn’t locked up and also made a wire repair. That we didn’t even charge you for considering you were broke down on the other side of town from where you live, and we got you in an out same day I find your review not only offensive but insulting. If you knew what was wrong with it you should’ve fixed it, but we didn’t that’s why we diagnose. Do you go to your doctor and tell them you’re not paying for the diagnosis? Your repair is warranted for three years through my shop and you have a nationwide warranty through confidence plus. If you find another auto value repair center near you and Something Happens, you can take it to them as you’re more than 25 miles away from me. considering you’re ungratefulness for a vehicle you dropped in my back lot in the middle of the parking lot and never ever being to my shop before, and most likely will never be at my shop again. (because after this review, I would refuse your business anyway, )for I would encourage you to go on to the confidence class website and find auto value service centers near you. Should you need any warranty concerns. Sorry you’re upset you had to pay for your high mileage work truck that’s stranded you. We really did you a big favor putting you ahead of other appointments to try to get your truck back to you quickly. Guess we shouldn’t of done that and focused on the customers that really do appreciate us.

- Griffin's Neighborhood Auto Clinic
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