I called about 3 shops in the area before I decided on Griffin’s, based solely on the customer service and friendliness over the phone. When I went in, again, everyone was super friendly and helpful. I dropped my car off at the end of the day on Thursday and it was ready midday on Friday. They explained everything, and they also did a courtesy check of my car in general and let me know other things that were wrong. I didn’t feel pressured into anything. Great shop.