Farmington Hills Auto Repair

Great work and customer service!

Excellent service as always

Found on website and read the great reviews. The service and staff were great and will definitely be back for any service needs.

I went there because I was having issues with the regulator in one of my windows. They were super friendly and their customer service is A1. My car was ready to be picked up the very next day.

I called about 3 shops in the area before I decided on Griffin’s, based solely on the customer service and friendliness over the phone. When I went in, again, everyone was super friendly and helpful. I dropped my car off at the end of the day on Thursday and it was ready midday on Friday. They explained everything, and they also did a courtesy check of my car in general and let me know other things that were wrong. I didn’t feel pressured into anything. Great shop.

Got to give the people at griffins a real thumbs up. After 6300 in repairs my 06 f 350 still wasnt running right so even after i was rather rude and wrote a bad review they took the extra time and materials to get me going down the road and back to work....over 600 bucks in additional service at no cost to me. I gotta say customer satisfaction is thier priority...thanks james and bill...great stuff!

Great service and honest assessment as always! What a great team. Thank you!

I've been consistently impressed with the quality of the work, but even moreso the customer service as it relates to advice, honesty, and doing what's best for their customer. Whether it's finding a more economically feasible solution, or giving you enough information to determine future maintenance priorities, they're clearly not trying to push unnecessary repairs or upcharges. They found savings for me by searching out alternate part suppliers, rather than just taking the easiest most expensive option. I had been looking for a trusted neighborhood car maintenance provider for a long time... frustrated with the song and dance at a dealership... and I stopped looking once I found Bill and Jennifer's shop and talented team of technicians. Great stuff, all around. I'll keep coming back.

The service i received was top notch. Everything on the estimate was explained in full detail. There were quite a few things wrong with my jeep,they helped me prioritize service and indicated what items could be completed in a few months. I dropped my vehicle off at 8am, the issues were diagnosed and service completed by 4pm. Griffins Auto Clinic was very accomodating and provided excellent customre service.

Fast and professional. Didn’t try to rush the diagnosis and took care of the matter at hand. Top notch work as always