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5

Took my old Mazda here on a recommendation from another shop that only works on German imports. They quickly diagnosed and fixed my car's "check engine" problem, noted a few other problems that are not worth fixing on my old car, and did this all in one day. Very satisfied, already have an appointment to take another car here this week for routine maintenance.

5

Great garage that’s local and fair.

5

Honest, expert, thorough, accommodating, timely service. The best. Would recommend to everyone.

5

Griffins got me in 9n short notice & checked put a SUV I was contemplating buying. Everyone is so kind & thorough. The mechanic checked everything and even typed a list of concerns he had. I highly recommend Griffins & will return when I need service.

5

Knowledgeable and honest. Easy to deal with.

5

I went to Griffin's with observations of sluggish vehicle performance. Where another shop had identified a bad part, replaced it, and stopped there, it was Griffin's who fully identified the problem. The problem had persisted because the real root cause was a coordinated series of failures that required 3 parts to be replaced. Not only did Griffin's have the knowledge and skills to fully identify and correct the problem, they also went above and beyond by adding oil dye and instructions for us to come back in a few weeks to reveal any additional leaks. A top-tier shop experience.

5

Bill, Jen and the crew did it again! Air suspension went and they had it fixed in 2 days. Always great service and quality work. My mechanic for life!

5

The service here was extremely excellent. They are very efficient and fast. Really a great atmosphere and family oriented. Scott was very helpful and knowledgeable. Thank you!

5

I needed wheel bearings replaced. They were able to work on my car so that I could go to work the next day.

1

My wife dropped the car off for assessment of an electrical issue. They said if it was simple solution they would fix it because they were quite busy pre holiday. They offered to replace an O2 sensor but said that was an issue but not the issue. We declined and they charged almost $300 for the assessment. I’ve never heard of such a thing. I never agreed to a fee just to take a look. I’m not pleased.

I’m sorry you feel that way but you chose to not have us continue and nobody works for free. Not to mention we squeezed you in in between our already extremely busy schedule and ahead of appointments to help you out. It is an hour and a half labor for diagnosis. We had more time than that into your vehicle as it was… Our techs have vast knowledge and go to training constantly and do a thorough job. Should we had done repairs we would of applied that towards repairs. Doesn’t matter where you go there is a checkout fee. Doctor, dentist, home services, etc. why would it be different for us? I hope you get your problems sorted out but our time is valuable too… sorry you don’t seem to feel that it is…. Should you want us to try to find your intermittent problem that only happened twice I would be willing to revisit this. Otherwise I can refer you to other reputable shops ( which will charge you to look at it as well)

- Griffin's Neighborhood Auto Clinic
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