Had an emergency situation with my brakes not disengaging. I'm not from this area so a tow bill to my mechanic would be astronomical. They were extremely busy but still agreed to look at it for me. They showed me exactly what the issue was, got the brakes freed so I could drive it home, and then gave me a printout with the issues that need to be addressed by my mechanic when I take it back to him. Couldn't recommend these guys more. Fantastic shop.