Most repair shops have started price gouging. The dealerships are insane. Sadly there is not oversight or regulations or laws to prosecute these unethical buisnesses. It’s really due to their customers desperation that they get away with this. Since most now use a labor cost book to do a job even if it takes 15 min they will bill you for what their book says, which is a mininum of 1 hour. One day very soon they will all be judged by One book, The Holy Bible.
I’m sorry you feel that way. Labor time guide is just that. A guide. It is not gospel and based on brand new vehicles with no miles on it. Met base our procedures and practices on real world scenarios. Not suggestions. And the technicians have a heavy investment in training and tools as well as us. They deserve to be compensated for all of the above. The vehicles of today are not of the old days. They take trading and skill along with the resources to perform their jobs. I wish it were twenty years ago. It was cheaper and more beneficial to you and I. Nowadays it’s not so much. Please understand that it’s not us. It’s our current climate. 4 years ago it was much different and much cheaper to do business…
- Griffin's Neighborhood Auto Clinic